If you are not satisfied with a purchase, please return it for a refund or exchange. If you need to return an item to us, send it to: PetalwinktheFairy.com, 3801 Lloyd King Drive, O'Fallon, MO 63368. Please fill out the Return Form that was included with your order or include a note explaining why you are returning the merchandise or click here to download the Return Form. Kindly tell us if you would like an exchange or a refund. For your own protection, be sure to insure your parcel. Return it to us via United Parcel Service ground service or parcel post.